Information Resources Center Assistant (Full performance + Trainee Level)


Full Performance Level:

OPEN TO: All Interested Candidates / All Sources

POSITION: Information Resources Center Assistant

OPENING DATE: April 04, 2016

CLOSING DATE: April 18, 2016

WORK HOURS: Full-time, 40 hours/week


Ordinarily Resident (OR): FSN-8; US$11,803 (Starting Salary)

Not-Ordinarily Resident (NOR): FP-6*; US$46,093 (Starting Salary)

*Final grade/step for NORs will be determined by Washington.


The U.S. Mission in Hanoi, Vietnam is seeking eligible and qualified applicants for the position of Information Resources Center Assistant in its Public Affair Section (PAS).

NOTE: Due to the high volume of applications received, we will only contact applicants who are qualified and will be invited for further testing and/or interview. Thank you for your understanding.


Incumbent of this position will be under the general supervision of the Information Resource Officer and American Center Director. The incumbent will support the American Center (AC) operations, Supporting public events and high-level visits as well as PAS Social Media team by retrieving and editing photos and videos for using on Embassy’s social media sites. S/he will carry out research and analytical duties to respond to inquiries or information about the U.S.; assist with information technology to the AC audience; organize AC programs, and supervise the American Center operations and programs during late hours.


Applicants must address each required qualification listed below with specific information supporting each item. Failure to do so may result in a determination that the applicant is not qualified.

1. EDUCATION: University Degree in Liberal Arts, information management, diplomacy, politics, international studies, economics, business administration, American studies, English, history is required.

2. EXPERIENCE: Two years of progressively responsible experience in the field of information research in a variety of topics such as politics, economics, business, culture, etc. is required.


  • Level 4 (Fluent) Speaking/Reading/Writing English is required. (This will be tested.)
  • Level 4 (Fluent) Speaking/Reading/Writing Vietnamese is required.

4. SKILLS AND ABILITIES: Must continuously exercise problem solving skills and ability to work independently.

5. JOB KNOWLEDGE: The incumbent must have:

1) an in-depth knowledge of U.S. Government structure including, but not limited to, the State Department and the functions of the Public Affairs Section of the Mission.

2) A broad knowledge of American political, economic, social, cultural, information technology and educational structures and processes.

3) A thorough understanding of U.S. Government foreign policy goals toward Vietnam and strong interest in international affairs.

4) Thorough knowledge of Vietnamese politics, economic, legal, social, cultural, information technology and educational structures and processes.

5) A broad knowledge of IT and social media tools.

FOR FURTHER INFORMATION: The complete position description listing all of the duties and responsibilities may be obtained by contacting the Human Resources Office (84-4) 3850-5126 or (84-4) 3850-5127

HIRING PREFERENCE SELECTION PROCESS: When qualified, applicants in the following hiring preference categories are extended a hiring preference in the order listed below. Therefore, it is essential that these applicants accurately describe their status on the application. Failure to do so may result in a determination that the applicant is not eligible for a hiring preference.


(1) AEFM / USEFM who is a preference-eligible U.S. Veteran*


(3) FS on LWOP**

* IMPORTANT: Applicants who claim status as a preference-eligible U.S. Veteran must submit a copy of the most recent Member Copy Four (4) of the DD-214, Certificate of Release or Discharge from Active Duty, and, if applicable, a letter from the U.S. Department of Veterans Affairs. If claiming conditional eligibility for U.S. Veterans’ preference, applicants must submit proof of conditional eligibility. If the written documentation confirming eligibility is not received in the HR office by the closing date of the vacancy announcement, the U.S. Veterans’ preference will not be considered in the application process. Mission HR’s decision on eligibility for U.S. Veterans’ preference after reviewing all required documentation is final.

** This level of preference applies to all Foreign Service employees on LWOP.


1. Management may consider any of the following when determining successful candidacy: nepotism, conflicts of interest, budget, and residency status.

2. Current OR employees serving a probationary period are not eligible to apply. Current OR employees with an Overall Summary Rating of Needs Improvement or Unsatisfactory on their most recent Employee Performance Report (EPR) are not eligible to apply.

3. Current NOR employees hired on a Family Member Appointment (FMA) or a Personal Service Agreement (PSA) are not eligible to apply within the first 90 calendar days of their employment, unless they have a When Actually Employed (WAE) work schedule.

4. The candidate must be able to obtain and hold the local security certification.

5. Candidates who are EFMs, USEFMs, AEFMs, or MOHs must have at least one year remaining on their sponsor’s tour of duty to be considered eligible to apply for this position.

HOW TO APPLY: Applicants must submit the following documents to be considered. Failure to do so may result in a determination that the applicant is not qualified. The Embassy does not accept applications via Vietnam works or CareerBuilder without DS-174 form.

1. Universal Application for Employment (UAE) (Form DS-174), which is available on our website http://vietnam.usembassy.gov/ or by contacting Human Resources 84-4) 3850-5126 or (84-4) 3850- 5127

2. Any additional documentation that supports or addresses the requirements listed above (e.g. transcripts, degrees, etc.)


Human Resources Office 84-4-3850-5000 ext. 5126/5127

E-mail Address: [email protected]

For more information, please visit here



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